wrong password?

my friend cannot get onto the site as it says her password is wrong. she will message Richard direct but in case he is too busy to answer, has anyone had this happen before when you know the password is correct.? doesn't the site automatically send you your password by email?

You can use service [Login/New user][Forgotten password ?]

I got in and thankyou so much patty for trying to get in me here.. Richard ty for sending my log in.. it wasnt the password I had incorrect but my login.. Also the nevermind doesnt work right.. it had an error on it.. i had email directly

bump